What you can expect from courier services in Singapore

For people who have not engaged courier services in Singapore, you probably do not know what to expect. Simply put, courier services is the premium delivery service where the deliveryman will come to your designated location to pick up your goods and then deliver them to your assigned recipient at a delivery location. The items will be handed over to the recipient by hand and usually, upon receipt of the items, the recipient will have to sign on the consignment note (a.k.a. delivery proof).

Apart from ordering the courier service from the courier company, you do not have to do anything else. The courier company will take care of the rest. Here’s a courier company in Singapore that you may be interested to look into:

Company Name: PCA Masters
Address: #06-76 Midview City, 22 Sin Ming Dr, Singapore 573969
Office Tel: 6681 5781

You may also be asking whether there are any tracking features provided by the courier companies in Singapore. Most of them do. There are many ways to track your courier deliveries in Singapore. For example, you can track via the tracking software on the courier companies’ websites or mobile application. In additional, you can call or email them to check your delivery statuses. It’s really up to you on how you want to do it.

However, the really good courier companies will eliminate your tracking needs. In another words, you will not be tracking your deliveries if you work with the top courier companies. This is because of 2 main factors – consistent prompt deliveries and passive notifications to you regarding the delivery statuses. You do not have to spend effort to actively track your courier deliveries.

Lastly, you may want to package your items properly before handing over them to the couriers. This is because couriers in Singapore do not provide packaging services. They deliver items on an as-in basis. The couriers will just grab your items, and then go to deliver the items.

Understanding the different types of Singapore courier services

There are different types of Singapore courier services available in the market.

Firstly, courier services in Singapore can be categorized according to service levels. The service levels vary in their delivery speeds. Usually, the latest delivery timing for customers are within the next day. However, there are exceptional cases where courier companies like PCA Masters are able to hold onto the customers’ items and deliver them at a future date longer than a day.

A higher service level as compared to next day deliveries is same day deliveries. This is the most frequently ordered courier service in Singapore. Same day deliveries will be completed anytime on the same day, and are usually ordered by corporate customers who have items to be delivered to another company within office hours.

Moving on, a higher service level as compared to same day deliveries are urgent courier service in Singapore. Urgent courier services can be in terms of 1 hour, 2 hours, 3 hours or 4 hours. The more urgent the delivery, the higher priced it is. Usually these time-sensitive deliveries are for important legal documents such as banking or tender documents.

Secondly, courier services in Singapore can also be categorized according to types of items being delivered. One type of items will definitely be documents and papers. These documents are light and small and can be transported by bikers. Another type of items will be medium-sized and large items which need to be delivered by vans. Examples of these items include large boxes, pull up banners, and computers. Due to the higher cost of vans, van deliveries are more expensive than bike deliveries. Therefore, you can expect to be charged more to deliver bulky items which can only be done via vans than delivering documents which can be done with a biker.

Thoroughly research the pricing provided by the courier companies in Singapore and know your delivery requirements. Find out if you have budget to engage the courier services for your deliveries.

How to engage services of courier companies in Singapore

Following up on my tips to making sure your documents and parcels are secured for courier deliveries, I would like to share my insights on how to engage courier delivery services from courier companies in Singapore.

Now that you know what to look out for when choosing your courier company, the next step would be approaching them to engage their courier service.

engage courier services

Many courier companies in Singapore are very tech-savvy now. You will have most probably used the internet to find and analyze the courier companies. Many courier companies like PCA Masters have their own websites – http://www.pcamasters.com. Inside the courier companies’ websites, all of them would contain a contact form for you to leave your particulars and message to the courier company so that they can call you back to ask about your courier requests. Alternatively, you can also email them about your courier delivery requests if you do not want to use their contact form. Both messages at the different sources will probably end up inside the same company email inbox. Personally, I would prefer using the contact form as it is easier and simpler to use as compared to emailing.

Some courier companies went a step further and developed website application to take in courier delivery requests. For instance, you can check out PCA Masters’ website above; they have an instant quotation and booking page where consumers can check out their prices and make quick bookings on their website. I find this method the most direct and efficient way of ordering courier service.

Otherwise, you can also call them to ask for instant quotation. Bear in mind that most courier companies in Singapore are not very receptive to phone calls. Hence, submitting your courier delivery requests through the website application or contact form or email will be best.

Once the courier delivery request is made and confirmed by the courier companies, the courier will be coming down to your stated pick up location to pick up the item. Everything will be a breeze for you then, assuming that there are no incidents for your courier deliveries.